Terms of Service
Last updated: 2026-10-19
Template: have your attorney review. Not legal advice. Highlighted items in [brackets] still need the business's details.
Our agreement with you
Please read these terms before using https://www.retatijuana.com. They are a binding agreement between you and [Company legal name], trading as Optima Health Tijuana ("we" or "us"), and apply whenever you browse the site, contact us or buy products and services from us. Using the site or placing an order means you accept them. If you do not accept them, do not use the site.
When we change these terms we update the date shown above, and the new version applies from then. Orders placed before a change remain governed by the version you agreed to at the time.
Who can use the site
To place an order you need to be an adult: at least 18, or older if your local age of majority is higher. Any password or account you use with us is your responsibility, including everything done with it.
Orders, pricing and payment
Checkout shows the full price, your selected package and the shipping cost before any payment is taken. We may correct errors in prices, set purchase limits, or turn down or cancel orders (for instance where we suspect fraud or resale), and any order we cancel after payment is refunded in full.
Our products are intended for personal use only, not for resale.
Shipping and delivery
We ship to: United States (kits hand-delivered in San Diego / Tijuana or shipped). Delivery estimates are estimates, not guarantees. Risk of loss passes to you when the carrier delivers the order. See our returns page for damaged or missing items.
Booking our services
Service descriptions, prices and schedules are shown when you book or enrol. Results depend on many factors, including your own effort, and are not guaranteed. Cancellation and rescheduling: [Cancellation / rescheduling notice].
Recurring orders
If you choose a subscription, we charge the payment method on file [Billing interval] until you cancel. The price, frequency and first charge date are shown before checkout. To cancel: [How to cancel], [Cancellation deadline before the next charge]. Cancelling stops future charges; it does not refund charges already made, except under our returns policy.
Health information
The information on this site is general in nature. It is not medical, legal, financial or tax advice tailored to you.
Testimonials and results
The testimonials and examples on this site reflect individual experiences only. They are not typical, and they do not guarantee that you will see the same outcome.
Your submissions
By sending us a review, testimonial, photo or comment, you confirm that it is your own and truthful and give us permission to use, edit and publish it for our business. We can remove any submitted content at our discretion.
Our content
[Company legal name] or its licensors own the text, images, video, logos and design of this site. You are welcome to view and share pages for your own non-commercial use. Any other copying or reuse requires our written permission.Links to other sites
We may link to sites we do not control. We are not responsible for their content or practices.
Your conduct
Please do not use the site to break any law or anyone's rights, to access or interfere with systems or data without authorisation, to scrape, copy or resell our content or products without permission, or to post content that is false, harmful or infringing.
Limits on our liability
Where the law allows, [Company legal name] excludes liability for indirect, incidental and consequential losses, and limits its total liability on any claim to what you paid for the relevant product or service.
Disclaimers
We provide the site and its content on an "as is" and "as available" basis and, as far as the law permits, disclaim implied warranties, including merchantability and fitness for a particular purpose. Consumer rights that cannot legally be waived are not affected.
Indemnity
You agree to cover our reasonable losses caused by your breach of these terms or misuse of the site.
Disputes and governing law
Before taking any formal step, please raise the issue with us directly, as most problems are resolved quickly that way.
[Governing law (state / country)] law applies to these terms. Disputes belong in [Courts / venue for disputes], apart from cases where consumer law lets you go to your local courts instead.General
Should any part of these terms be found unenforceable, the remainder stays in effect. Delays caused by events beyond our reasonable control are not our responsibility. Together with our Privacy Policy and returns policy, these terms are our entire agreement about the site, and we may suspend access for anyone who breaches them.
Questions
You can contact [Company legal name] by email at info@optimatj.com, by phone on +1 619-639-7382, or by mail at [Business mailing address].